Understanding EICR and the Complaints Process
An Electrical Installation Condition Report (EICR) is an essential safety assessment for properties that makes sure that electrical installations are in good condition and meets legal safety standards. Whether you're a homeowner or a tenant, it's important to know the steps involved in getting an EICR and what to do if you encounter issues.
If you are unhappy with the work carried out by a contractor or the process of your EICR, you can raise a complaint. Check the flowchart below to see the correct steps you should take, which vary depending on who hired the electrical contractor.
